Shipping policy

Shipping Policy

Last Updated: 24 September 2025

Welcome to Atomic Brands. We’re committed to delivering your order quickly, securely, and with care. Please review our shipping policy below.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout and depend on your location and order size.
Standard delivery times (after dispatch):
- Australia: 2–7 business days
- New Zealand: 5–10 business days
- United States & International: 7–21 business days
Express shipping options are available at checkout (where applicable).

Please note: Delivery times are estimates only and may be affected by carrier delays or customs clearance.

Order Tracking

All orders include a tracking number so you can follow your package from dispatch to delivery.

Shipping Locations

We currently ship to:

If your country is not listed at checkout, please contact us and we’ll do our best to assist.

Customs, Duties & Taxes (International Orders)

International shipments may be subject to import duties, customs fees, or local taxes once the order reaches your country.
These charges are the responsibility of the customer.
Atomic Brands is not responsible for delays caused by customs.

Lost, Delayed or Damaged Orders

We work with trusted carriers, but occasionally delays or issues may occur.
If your order is lost or damaged in transit, please contact us at [Insert Support Email] with your order number and details. We will assist in resolving the issue promptly.

Incorrect Shipping Address

Please double-check your shipping address at checkout. Atomic Brands is not responsible for orders shipped to incorrectly entered addresses.